Hotel Santo Domingo ****

October/2019 Someone from Denmark thinks:

• Overall rating: 1.4
• Would you recommend it? No
• Positive: The place to stay in the middle of Madrid
• Negative: I was very dissapointed! In your website it says that there is a rooftop terrasse with swimmingpool. During our stay it was closed due parties. If I knew this I would never have booked a room and therefore I will never come back again.
• I RECOMMEND it for... Peace seekers
• I recommend it especially AGAINST... Travelers with a car
• Cleanliness: 5
• Location: 7.5
• Common facilities and services: Not rated
• Staff: 2.5
• Quietness: 7.5
• Room: 2.5
• Value for money: Not rated

October/2019 Someone from Mexico thinks:

• Overall rating: 9.2
• Would you recommend it? Yes
• Positive: la ubicación
• Negative: que no pudiera usar la alberca el 3 de octubre cuando todavía hacía muchísimo calor estábamos a 30 grados sin embargo me explicaron que solo les autorizan abrirla en verano
• I RECOMMEND it for... Young travelers, Families, Couples, Business travelers
• I recommend it especially AGAINST...
• Cleanliness: 5
• Location: 10
• Common facilities and services: 7.5 En el restaurante del desayuno les falta personal para limpiar mesas estuve de lunes a domingo en el hotel y como 3 días no encontraba mesa limpia para sentarme a desayunar todas las mesas con platos sucios
• Staff: 10 el personal de la recepción muy amable
• Quietness: 7.5
• Room: 7.5
• Value for money: 7.5

October/2019 Someone from France thinks:

• Overall rating: 0.8
• Would you recommend it? No
• Positive: The bar
• Negative: All hotel is bad it is even unproper
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: Not rated The room had not been clean up during my stay
• Location: 5
• Common facilities and services: 2.5
• Staff: 5
• Quietness: Not rated Very noisy
• Room: Not rated
• Value for money: Not rated

October/2019 Someone from Toledo thinks:

• Overall rating: 9.8
• Would you recommend it? Yes
• Positive: Cama y ducha
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 7.5

September/2019 Someone from Pontevedra thinks:

• Overall rating: 8.8
• Would you recommend it? Yes
• Positive: las camas muy cómodas y el desayuno genial
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 7.5
• Quietness: 7.5
• Room: Not rated
• Value for money: 10

September/2019 Someone from ZARAGOZA thinks:

• Overall rating: 5.1
• Would you recommend it? I don't know
• Positive: SITUACION
• Negative: ALGO DEJADO FALTA MANTENIMIENTO
• I RECOMMEND it for... Couples
• I recommend it especially AGAINST...
• Cleanliness: 5
• Location: 10
• Common facilities and services: 2.5
• Staff: 5
• Quietness: 7.5
• Room: 2.5
• Value for money: 2.5

September/2019 Someone from France thinks:

• Overall rating: 8.2
• Would you recommend it? Yes
• Positive: great location
• Negative: hall decoration and remodeling errors in the bathroom (fosset does not correspond to the bassin), not brush for the toilet, decoration on top of the bed impeeds the person to switch off the lights
• I RECOMMEND it for... Families, Modern style lovers, Business travelers
• I recommend it especially AGAINST... Young travelers, Older travelers, Luxury, Travelers with a car
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 7.5 the staff in the breakfast room could have more attention with the cleanness of the tables
• Quietness: 7.5
• Room: 5 ironing in the room would be a plus
• Value for money: 7.5

September/2019 Someone from USA thinks:

• Overall rating: 3.2
• Would you recommend it? No
• Positive: Near the Santo Domingo subway station and town center. Food/restaurants are plenty in Madrid.
• Negative: A bit difficult to get to the airport by train (3 changes) but ok if you allow more time. Like with most Madrid hotels, they always try to up-sell. They charged an extra 30 euros for an upgraded room or else we get an "old room". They give you the perception that you are going to get a crappy room if you do not upgrade. The upgraded room has a bathroom WITHOUT privacy. It has tinted windows but a t night, when the lights are turned on, it is visible from the roof top bar across the street!! BEWARE, my friends!
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 5
• Staff: 2.5
• Quietness: 7.5
• Room: Not rated No privacy in the showers!
• Value for money: 2.5 The upgrade was not justified!

September/2019 Someone from edinburgh thinks:

• Overall rating: 8
• Would you recommend it? Yes
• Positive: Location, excellent staff (apart from the bar!) very comfortable
• Negative: Noise level from outside. Room 233 needs extra sour-proofing.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 7.5
• Staff: 10 Bar service was slow and unfriendly.
• Quietness: Not rated
• Room: 5
• Value for money: 7.5

September/2019 Someone from Madrid thinks:

• Overall rating: 0.4
• Would you recommend it? No
• Positive: La atención del primer recepcionista (12:45h).Fue muy agradable. El único de todo el personal.
• Negative: Las habitaciones asignadas. Sucias y cutres
• I RECOMMEND it for...
• I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
• Cleanliness: Not rated La bañera y posterior ducha de las hab 1 y 2a estaban sucias e incluían pelos públicos; la moqueta y paredes estaban llenas de restos de Dios sabe qué.
• Location: 5
• Common facilities and services: Not rated La hab 405 es un cuchitril con un pobre colchón, cama enana y pegada a la pared. Y vistas a un patio de luces con escalera en frente. Triste no, lo siguiente. Desde luego ni un hostal tiene estas características.
• Staff: Not rated Amable el primer recepcionista que me atendió a las 12:45h; el resto, con caras de seta, molestos por cambiarme la habitación y molestos por gestionarme un cargo que me hicieron en mi tarjeta indebidamente
• Quietness: Not rated
• Room: Not rated Ya he comentado en los anteriores apartados. Patéticas. La ventana de la hab 415, mejor dicho, del baño de la hab estaba rota tb. A más, a más.
• Value for money: Not rated Precio excesivo para un hotel que se vende 4 estrellas y no debería tener ni la categoría de hostal.