8.2
Based on 1310 reviews
A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.
- Room Services
-
- Rooms: 200
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Iron
- Music channels
- Main facilities
-
- Rooms: 200
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Terrace
- Central heating
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
-
- Rooms: 200
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)
8.2 Based on the last 40 of 1310 reviews
Would you recommend this hotel?
-
Yes:
70%
-
No:
7.5%
-
I don't know:
22.5%
Rating by subject
-
Cleanliness:
8.4
-
Location:
9.8
-
Common facilities and services:
7.8
-
Staff:
8.9
-
Quietness:
8.6
-
Room:
7
-
Value for money:
7.9
September/2015 Someone from Copenhagen thinks:
-
Overall rating:
7.7
-
Would you recommend it?
Yes
-
Positive:
Central in Madrid, freinly service, good breakfast
-
Negative:
poor internet/wifi
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
5
Stars it deserves
4
September/2015 Someone from Ireland thinks:
-
Overall rating:
9.4
-
Would you recommend it?
Yes
-
Positive:
The shower
-
Negative:
Small thing-The lift was squeaking and I could hear it from my room.
-
I RECOMMEND it for...
Young travelers, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
September/2015 Someone from denmark thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
the bus that stopped ourside tyhe hotel.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
2.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
September/2015 Someone from Northern Ireland thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
Friendliness and helpfulness of staff
-
Negative:
-
I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
September/2015 Someone from madrid thinks:
-
Overall rating:
1.4
-
Would you recommend it?
No
-
Positive:
Nada
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
5
-
Location:
10
-
Common facilities and services:
2.5
-
Staff:
Not rated
-
Quietness:
5
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
3
August/2015 Someone from Madrid thinks:
-
Overall rating:
9
-
Would you recommend it?
Yes
-
Positive:
La atención en la zona de la piscina de la azotea
-
Negative:
Que la bañera de hidromasaje de la habitación no funcionaba
-
I RECOMMEND it for...
Couples, Luxury
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
5
Mi habitación estaba justo debajo de una de las salas en las que se celebran bodas y estuve escuchando la discoteca de la boda hasta muy tarde sin poder dormir bien
-
Room:
7.5
-
Value for money:
5
Stars it deserves
4
August/2015 Someone from Villabona thinks:
-
Overall rating:
9.1
-
Would you recommend it?
Yes
-
Positive:
La terraza
-
Negative:
La tercera cama metida en un habitacion de dos personas
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
August/2015 Someone from Valencia thinks:
-
Overall rating:
6.8
-
Would you recommend it?
Yes
-
Positive:
localización
-
Negative:
trato recibido y poca explicación de los servicios contratados en el hotel
-
I RECOMMEND it for...
Young travelers, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
5
No mucha explicación de nada, trato regular
-
Quietness:
7.5
-
Room:
5
-
Value for money:
5
Stars it deserves
3
August/2015 Someone from County Durham, UK thinks:
-
Overall rating:
9.1
-
Would you recommend it?
Yes
-
Positive:
The friendly staff, the decoration
-
Negative:
The outlook of the hotel room
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers
-
I recommend it especially AGAINST...
Families, Handicapped, Budget travelers
-
Cleanliness:
7.5
The maids were reluctant to give us another pillow when we asked them. Other than this the hotel was clean.
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
Often heard music from other rooms
-
Room:
5
The room was small but had everything we needed. A kettle would have been nice. Very disappointing outlook- onto scaffolding.
-
Value for money:
7.5
Stars it deserves
4
August/2015 Someone from Italy thinks:
-
Overall rating:
7.8
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Couples, Classic style lovers
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
5
-
Quietness:
7.5
-
Room:
5
-
Value for money:
5
Stars it deserves
3