Hotel Villa de Navalcarnero ***
Navalcarnero, Spain
Phone: +(34) 918101645 Fax: +(34) 918118094
One of the most modern hotels in Navalcarnero, located in one of the most beautiful areas, surrounded by a Nature Reserve with an area of 120,000 square metres, close to the centre and tourist part of the village. Opened in 2008, it has all types of details and modern features, a few kilometres from the Xanadú shopping centre, the Warner Madrid theme park and the Mostoles Technology Park.
- Room Services
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- Rooms: 60
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar
- Climate control
- Safe (free)
- Internet connection (free): wireless
- VCR/DVD
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Fax: upon request
- Iron
- Bath robe
- Computer with Internet
- Music channels
- Main facilities
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- Rooms: 60
- Parking (free): hotel owned
- Soft drink machine
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Television
- VCR
- Terrace
- Central heating
- Lounge
- Hot water
- Telephone
- Fire escape
- Music channels
- Air conditioning in common areas
- Business Center
- Coffee machine
- Snack machine
- Barbecue
- General services
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- Rooms: 60
- Non-smoking rooms
- Extra bed
- Room service: 24-hours a day
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Computer with Internet
- Battery recharger for mobile phone
- Private security
Paseo Alparrache, 19 (28600) - Navalcarnero (Spain)
Access:
Would you recommend this hotel?
- Yes: 75%
- No: 15%
- I don't know: 10%
Rating by subject
- Cleanliness: 8.8
- Location: 6.6
- Common facilities and services: 6.4
- Staff: 8.5
- Quietness: 8.6
- Room: 7.8
- Value for money: 7.9
November/2011 Someone from Madrid thinks:
- Overall rating: 7.2
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October/2011 Someone from merida thinks:
- Overall rating: 2.6
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The hotel's reply:
"Desde la dirección del Hotel nos disculpamos por las molestias ocasionadas. Lo que más sentimos es que no se sintiera agostó con nosotros. Todo el equipo del hotel trabaja para hacerle sentir bien y todos nuestros esfuerzos están destinados a dar un mejor servicio al cliente. Sentimos el percance con la habitación, pero desde el primer momento el personal del hotel les ofreció toda clase de soluciones para solventar las incomodidades que pudieran tener. En los últimos días ha habido mucha ocupación y se nos agotaron las botellas de agua pequeñas esa noche. El desayuno no a variado en los ultimo meses, ofrecemos un buffet frió desde que se abrió el Hotel y lo seguimos manteniendo igual. Respecto a las copas, se les cobro una copa, como se les cobra en cualquier otro lado, 5.50€ por copa. Siento decir además que yo misma de disculpe con usted varias veces cuando realizo el check-out, al igual que mis compañeros cuando nos comunicaron el percance con la habitación. Sentimos mucho que las medidas y disculpas, dadas por nuestro hotel no fueran suficientes para usted. Desde la dirección del hotel seguiremos trabajando por mejorar nuestros servicios. Un saludo. La dirección "
October/2011 Someone from Lisbon thinks:
- Overall rating: 7.8
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September/2011 Someone from Calahorra thinks:
- Overall rating: 4.9
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The hotel's reply:
"Desde la direcciónn del hotel le informarnos que la Oferta fin de semana Romántico son 54 € por pareja ( 27€ por persona) iva incluido. Las botellas de cava las mantenemos en las cámaras de cafetería por que se mantienen mucho más frías que en las neveras de las habitaciones. Sentimos mucho si ha habido algún mal entendido . Un saludo La dirección.-- "
September/2011 Someone from Tarragona thinks:
- Overall rating: 5.2
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September/2011 Someone from malaga thinks:
- Overall rating: 1.7
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July/2011 Someone from Valence - France thinks:
- Overall rating: 1
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The hotel's reply:
"De la direction de l'hôtel nous nous excusons si votre séjour ne répond pas à vos attentes, services tels que restaurant et une cafétéria ont été fermés pour congé des fêtes du personnel de l'hôtel. Sur le sujet de votre ordinateur afin de notre femme de ménage que les nettoyeurs ont des ordres stricts pour enregistrer les oubliés, s'il apparaît que nous n'hésitons pas à prendre contact avec vous. Par ailleurs, si la publicité trompeuse se réfère à l'emplacement de l'hôtel, ce n'est pas dans la main de l'hôtel mais le conseil est Navalcarnero qui a modifié les rues, numéros, etc. Encore une fois désolé de ne pas répondre à leurs attentes et de vous remercier et vos commentaires nous aideront à améliorer notre service."
July/2011 Someone from tanger thinks:
- Overall rating: 9.3
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July/2011 Someone from Madrid thinks:
- Overall rating: 9.7
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June/2011 Someone from Pontevedra thinks:
- Overall rating: 6.3
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