8.2
Based on 1310 reviews
A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.
- Room Services
-
- Rooms: 200
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Internet connection (free): wireless
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Iron
- Music channels
- Main facilities
-
- Rooms: 200
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (free): wireless
- Terrace
- Central heating
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
-
- Rooms: 200
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)
8.2 Based on the last 40 of 1310 reviews
Would you recommend this hotel?
-
Yes:
70%
-
No:
7.5%
-
I don't know:
22.5%
Rating by subject
-
Cleanliness:
8.4
-
Location:
9.8
-
Common facilities and services:
7.8
-
Staff:
8.9
-
Quietness:
8.6
-
Room:
7
-
Value for money:
7.9
June/2016 Someone from Reus thinks:
-
Overall rating:
9.2
-
Would you recommend it?
Yes
-
Positive:
La piscina y zona de chillout
-
Negative:
Las almohadas
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
4
June/2016 Someone from Los Angeles, California thinks:
-
Overall rating:
9.1
-
Would you recommend it?
Yes
-
Positive:
Location. Staff helpful.
-
Negative:
Breakfast available only after 10:30. Before that only expensive breakfast buffet.
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Modern style lovers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
June/2016 Someone from Fuengirola thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
Ubicación, desayuno
-
Negative:
-
I RECOMMEND it for...
Families, Couples, Classic style lovers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
June/2016 Someone from Sevilla thinks:
-
Overall rating:
5.3
-
Would you recommend it?
I don't know
-
Positive:
La ubicacion
-
Negative:
Tamaño habitacion, muy pequeña, y limpieza de las ventanas.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
2.5
Aunque no habia indicios de suciedad, la habitacion daba sensacion de no estar limpia.
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
5
-
Room:
2.5
-
Value for money:
5
Stars it deserves
3
June/2016 Someone from Malta thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
Wifi access in the room was poor
-
I RECOMMEND it for...
Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
June/2016 Someone from Ireland thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
closeness to Gran Via and the roof top pool
-
Negative:
-
I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
7.5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
June/2016 Someone from Sevilla thinks:
-
Overall rating:
3.7
-
Would you recommend it?
I don't know
-
Positive:
-
Negative:
Baño sucio y no funciona la cisterna
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
Not rated
baño sucio
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
7.5
-
Room:
Not rated
-
Value for money:
2.5
Stars it deserves
2
June/2016 Someone from Galicia thinks:
-
Overall rating:
3
-
Would you recommend it?
No
-
Positive:
La recepción del hotel y el trato del personal
-
Negative:
La habitación pequeña y anticuada.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
2.5
-
Staff:
10
-
Quietness:
5
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
3
June/2016 Someone from Ottawa, Canada thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Rooms well appointed; great customer service
-
Negative:
-
I RECOMMEND it for...
Older travelers, Luxury, Classic style lovers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
Not rated
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
June/2016 Someone from Alicante thinks:
-
Overall rating:
2.3
-
Would you recommend it?
No
-
Positive:
Ubicación
-
Negative:
Ruidos, Vistas, Tamaño de habitación, Mobiliario... Todo ello a un precio altísimo (a pesar de ir a una fiesta celebrada en sus instalaciones, descuento mínimo y sin desayuno incluido). Además de una llamada telefónica a la habitación horas antes de la hora tope para el "Check-Out", lo que me pareció bastante impertinente y desconsiderado con nuestro descanso
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
Not rated
Estuvimos en una fiesta que se celebraba en la terraza (en la que no parecían muy contentos de estar los camareros) y acabó de madrugada. Pensábamos dormir hasta el último momento y me molestó que ellos decidieran cuándo era; por algún motivo se toman la libertad, sin que nadie se lo pida, de telefonearte 2 horas antes de la hora tope hasta la que puedes permanecer en la habitación; supongo que para asegurarse de que no te duermes y te vas, y ya lo creo que me he ido, para no volver más.
-
Quietness:
Not rated
Por ruidos del propio hotel, no de la calle ni los clientes
-
Room:
Not rated
Pequeña, con vistas a un patio interior con mal aspecto, mobiliario feo...
-
Value for money:
Not rated
por los 120€ aproximadamente que pagamos por una noche, hay hoteles mucho mejores y más baratos
Stars it deserves
3