Hotel Casual Sevilla Don Juan Tenorio **
Seville, Spain
Phone: +34955544416
Plaza Venerables, 5 (41004) - Seville (Spain)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 10%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 8.2
- Location: 10
- Common facilities and services: 6.3
- Staff: 9.4
- Quietness: 8.1
- Room: 6.8
- Value for money: 7.9
March/2020 Someone from UK thinks:
- Overall rating: 7.7
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February/2020 Someone from Valencia thinks:
- Overall rating: 9.3
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January/2020 Someone from Barcelona thinks:
- Overall rating: 9.7
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The hotel's reply:
"Hola Melania, muchas gracias por tu valoración, la apreciamos mucho. Lamentamos tremendamente el problema surgido con la ducha, que por cierto, ha costado bastante encontrar el problema pero ya se ha podido subsanar. Esperamos que pueda visitarnos de nuevo en el futuro, aquí en Sevilla o en alguno de nuestros otros hoteles en el resto de España, Portugal y próximamente, Italia. Un cordial saludo, Antonio Borrero""
January/2020 Someone from Bristol, UK thinks:
- Overall rating: 8.8
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The hotel's reply:
"Hello Chris, many thanks for staying with us, and we are very happy that it was nice for you. We appreciate so much your comments. We hope you could visit us again in the future or any of the others hotels we have in the rest of Spain and Portugal, and coming soon in Italy, Greetings, Antonio"
January/2020 Someone from Netherlands thinks:
- Overall rating: 8.2
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The hotel's reply:
"Hello, many thanks for staying with us!. We appreciate so much your comments. We hope you could visit us again in the future or any of the others hotels we have in the rest of Spain and Portugal. Greetings, Antonio"
January/2020 Someone from Italy thinks:
- Overall rating: 8.2
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The hotel's reply:
"Ciao, grazie mille per essere stato da noi e apprezziamo molto il tuo feedback. Ci auguriamo che tu possa visitarci di nuovo in futuro, qui a Siviglia o in uno dei nostri altri hotel nel resto della Spagna, in Portogallo e presto in Italia (Firenze). Cordiali saluti, Antonio Borrero"
January/2020 Someone from Madrid thinks:
- Overall rating: 2.3
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December/2019 Someone from France thinks:
- Overall rating: 9.6
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The hotel's reply:
"Bonjour, merci beaucoup de rester avec nous et nous apprécions grandement vos commentaires. Nous regrettons que certains aspects ne vous aient pas entièrement plu et nous essaierons de l'améliorer. Le petit déjeuner est servi par le restaurant avec lequel nous partageons un bâtiment, ce n'est pas à nous, bien que nous transférions la suggestion de prolonger l'horaire. Nous espérons que vous pourrez nous rendre visite à l'avenir, ici à Séville ou dans l'un de nos autres hôtels dans le reste de l'Espagne, au Portugal et bientôt en Italie. Cordialement, Antonio Borrero"
December/2019 Someone from Murcia thinks:
- Overall rating: 7.8
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The hotel's reply:
"Hola, muchas gracias por alojarse con nosotros y apreciamos mucho su valoración. Lamentamos que algunos aspectos no fueran del todo de su agrado e intentaremos mejorarlo. Esperamos que pueda visitarnos de nuevo en el futuro, aquí en Sevilla o en alguno de nuestros otros hoteles en el resto de España, Portugal y próximamente, Italia. Un cordial saludo, Antonio Borrero"
November/2019 Someone from Granada thinks:
- Overall rating: 2.9
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The hotel's reply:
"Hola, muchas gracias por alojarse con nosotros y apreciamos mucho su valoración. Lamentamos que algunos aspectos no resultaran de su agrado e intentaremos mejorarlo. Con respecto al ruido a las 7 de la mañana, le comentamos que no se trataba del personal de limpieza, empiezan a las 9 AM, sino de la lavandería, que al ser externa y tener el hotel esta ubicación tan céntrica, no puede acceder a este área en otro horario. Esperamos que pueda visitarnos de nuevo en el futuro, aquí en Sevilla o en alguno de nuestros otros hoteles en el resto de España, Portugal y próximamente, Italia. Un cordial saludo, Antonio Borrero"