El Hotel “Casa Fuster" está catalogado como Hotel de 5 estrellas Gran Lujo Monumento, nacido de la rehabilitación del emblemático edificio del año 1908 conocido como “Casa Fuster”, obra del arquitecto D. Lluis Domènech i Montaner, ubicado en la mejor zona de Barcelona, recientemente reconocido como el principal enclave comercial y de negocios de Europa. Decoradas en tonalidades verdes, piedra y chocolate, naturales y cálidas, que reflejan paz y armonía. Sus amplios ventanales permiten la entrada de luz natural a todas las habitaciones. El mobiliario interior, de diseño exclusivo y estilo personalísimo, crea un clima especial de armonía de líneas, materiales nobles y colores, conjugando aspectos modernistas con matices actuales. Disponen de minibar, teléfono, conexión a Internet (wireless), TV LCD con pantalla plana de 30'', baño completo, hilo musical y todo un lujo de detalles propios de un hotel de su categoría.
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Puntuación detallada
Octubre/2016 Una persona de Milan piensa:
Respuesta del hotel:
"Dear Mr. Mancuso, My sincere apologies we did not meet your expectations. On regard of the Turndown Service, please let me inform you that our Housekeeping staff working method, it is per room one at a time. I would like to apologize because when you returned to your room, it was not prepared. If you are returning to Barcelona I hope you could give another opportunity to make your next stay flawless. Best regards, Cesar Royo. Guest Relations Manager"
Octubre/2016 Una persona de Merseyside piensa:
Respuesta del hotel:
"Dear Mrs. Kelly, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. We are honored that you chose to stay with us when you were in Barcelona. On behalf of all the Staff of Hotel Casa Fuster we apologize for the inconvenience caused during your stay on the bar and terrace.Rest assured that we take your feedback very seriously and will use it proactively to continue improving our service. We hope to be able to welcome you again in the future. Kind regards, Cesar Royo - Guest Relations Manager "
Octubre/2016 Una persona de negocio piensa:
Respuesta del hotel:
"Apreciado Sr. Aurell, De parte de todo el equipo humano que formamos el Hotel Casa Fuster, queremos darle las gracias por sus puntuaciones que sin duda nos aportan información para poder mejorar en el futuro. Continuamente nos esforzamos para superarnos y ofrecer el mejor servicio a todos nuestros clientes.Esperamos poder darle de nuevo la bienvenida en nuestro hotel muy pronto. Atentamente, Cesar Royo - Guest Relations Manager "
Octubre/2016 Una persona de Washington, DC piensa:
Respuesta del hotel:
"Dear guest, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo - Guest Relations Manager"
Septiembre/2016 Una persona de USA piensa:
Respuesta del hotel:
"Dear Mrs. De Young, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive positive comments. We are sorry to hear that the terrace service didn't meet your expectations. We hope to be able to welcome you again in the future. Best regards, Cesar Royo. Guest Relations Manager"
Septiembre/2016 Una persona de USA piensa:
Respuesta del hotel:
"Dear guest, Thank you for taking the time to tell us about your stay at Hotel Casa Fuster. At Hotel Casa Fuster, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Regarding the check-in time, we apologize if we were not able to give you the room at the time you arrived, but our normal check-in time is at 15hrs, In case you want to speak further about your experience, my personal e-mail address is: [email protected] We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo"
Septiembre/2016 Una persona de Monaco piensa:
Respuesta del hotel:
"Dear Mr. Stephen, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our art nouveau building, as we it is a World Heritage. We have taken note of the suggestions you made about our facilities, so we could have them in our mind to our next refurbishment. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo. Guest Relations Manager "
Septiembre/2016 Una persona de Edinburgh, Scoitland. piensa:
Respuesta del hotel:
"Dear Mr. Lloyd, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments. We hope to be able to welcome you again in the future. Best regards, Cesar Royo. Guest Relations Manager"
Agosto/2016 Una persona de Cheshire Uk piensa:
Respuesta del hotel:
"Mr. Hurst, We thank you for taking the time to give us feedback about your stay with us! It is always a pleasure to receive positive comments about our amazing staff, as we work hard everyday to meet our guest's expectations. Please be informed that we had taken note about the shower suggestions, in order to have it in mind for our next refurbishment. We hope to welcome you back in our property soon. Greetings from Barcelona, Cesar Royo. Guest Relations Manager"
Agosto/2016 Una persona de Florida, USA piensa:
Respuesta del hotel:
"Dear Mr. Zahrai, We highly appreciate your comments and we are very pleased you enjoyed your stay with us. Thank you for taking the time to write to us, it is fulfilling to receive such wonderful comments. We hope to be able to welcome you again in the future. Best regards from Barcelona, Cesar Royo. Guest Relations Manager"